This website is operated by Reale Selection. Throughout the website, the terms “we”, “us” and “our” refer to Reale Selection. Reale Selection offers this website, including all information, tools and services available on it, to you, the user, on the condition that you accept all terms, conditions, policies and notices stated here.<\/p>\n
By visiting our website and\/or purchasing something from us, you engage in our “Service” and agree to be bound by the following General Terms and Conditions (“GTC”, “Terms”), including any additional terms and conditions and policies referenced herein and\/or available by hyperlink. These Terms apply to all users of the website, including users who are browsers, vendors, customers, merchants and\/or contributors of content.<\/p>\n
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.<\/p>\n
Any new features or tools added to the current shop are also subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and\/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.<\/p>\n
GENERAL CONDITIONS<\/strong><\/p>\n We reserve the right to refuse service to any person at any time for any reason.<\/p>\n You understand that your information (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.<\/p>\n You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without our express written permission.<\/p>\n ORDERS<\/strong><\/p>\n Orders may be placed via the online order page, by e-mail, by letter or by telephone, based on the product catalogue. Even for online orders, the contract only comes into effect when the customer receives an order confirmation from us. We will inform the customer promptly if, after confirmation, it becomes apparent that delivery cannot be carried out in full because certain products are temporarily unavailable. The customer then has the option to cancel the entire order free of charge or to accept a partial delivery, in which case the flat-rate shipping fee will only be charged once. In neither case is the customer entitled to claim damages.<\/p>\n CONDITIONS FOR THE ONLINE SHOP<\/strong><\/p>\n By agreeing to these Terms, you represent that you are of legal age of majority in the country of your legal residence, or that you have given us your consent to allow any of your minor dependants to use this website.<\/p>\n You may not use our products for any illegal or unauthorised purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).<\/p>\n Breach or violation of any of these conditions will result in immediate cancellation of your order.<\/p>\n ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION<\/strong><\/p>\n We are not responsible if information made available on this site is inaccurate, incomplete or out of date. The material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this website is at your own risk.<\/p>\n This website may contain certain historical information. Historical information is not necessarily current and is provided for reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor changes to our website.<\/p>\n CHANGES TO SERVICE AND PRICES<\/strong><\/p>\n Catalogue and online shop prices are indicative and are continuously adjusted to the market. All prices are stated in Swiss Francs (CHF). The unit price indicated per unit of measure also applies to goods ordered by weight. The customer acknowledges that minor weight differences compared to the quantity stated in the order may occur with such goods. Prices for our products are subject to change without notice.<\/p>\n We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.<\/p>\n Reale Selection shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.<\/p>\n PRODUCTS AND SERVICES<\/strong><\/p>\n Certain products or services may be available exclusively online through the website. These products or services may be available in limited quantities only and are subject to return or exchange solely in accordance with our return policy.<\/p>\n We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your computer monitor will display any colour accurately.<\/p>\n We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region or jurisdiction on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer made on this website is void where prohibited.<\/p>\n We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.<\/p>\n SHIPPING<\/strong><\/p>\n Delivery by Reale Selection or the online shop www.teasense.ch\/shop<\/a> is restricted to Switzerland and the Principality of Liechtenstein. Delivery is made directly to the delivery address and contact person specified by the customer. Delivery is normally carried out by Swiss Post. We are not liable for any damage arising from the customer’s absence at the time of delivery.<\/p>\n Information on shipping costs can be found at: https:\/\/teasense.ch\/versand-zahlung\/<\/a><\/p>\n COMPLAINTS AND RETURNS<\/strong><\/p>\n It is important that defects which are easily recognisable upon receipt of the goods are reported immediately; otherwise the goods will be deemed accepted.<\/p>\n The customer must notify Reale Selection (teasense.ch) of any defects immediately by e-mail to heidi@teasense.ch<\/a>.<\/p>\n In accordance with Swiss food law, returns of teas and other foodstuffs that were incorrectly ordered by the customer are not permitted. No returns are possible for these products.<\/p>\n NO RIGHT OF WITHDRAWAL<\/strong><\/p>\n Swiss law does not provide a statutory right of withdrawal (cooling-off period) for online purchases. All orders are binding upon receipt of our order confirmation. For defective or incorrectly delivered goods, the complaint procedure described above applies.<\/p>\n ACCURACY OF BILLING AND ACCOUNT INFORMATION<\/strong><\/p>\n We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account or credit card and\/or orders that use the same billing and\/or shipping address. If we change or cancel an order, we will attempt to notify you using the e-mail address and\/or billing address or telephone number provided at the time of ordering. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.<\/p>\n You agree to provide current, complete and accurate purchase and account information for all purchases made at our shop. You agree to promptly update your account and other information, including your e-mail address and credit card numbers and expiry dates, so that we can complete your transactions and contact you as needed.<\/p>\n THIRD-PARTY TOOLS<\/strong><\/p>\n We may provide you with access to third-party tools over which we neither monitor nor have any control or input.<\/p>\n You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.<\/p>\n Any use by you of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which those tools are provided by the relevant third-party provider(s).<\/p>\n We may also, in the future, offer new services and\/or features through the website (including the release of new tools and resources). Such new features and\/or services shall also be subject to these Terms.<\/p>\n THIRD-PARTY LINKS<\/strong><\/p>\n Certain content, products and services available via our Service may include materials from third parties.<\/p>\n Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those websites and we shall have no liability or responsibility for any third-party materials or websites, or for any other materials, products or services of third parties.<\/p>\n We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content or any other transactions made in connection with any third-party websites. Please review the third party’s policies and practices carefully before engaging in any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the third party.<\/p>\n USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS<\/strong><\/p>\n If, at our request, you send certain submissions (for example, contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by e-mail, by post or otherwise (collectively referred to as “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are under no obligation to (1) maintain any comments in confidence, (2) pay compensation for any comments, or (3) respond to any comments.<\/p>\n We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or in violation of any party’s intellectual property or these Terms.\u00a0<\/p>\n You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or any computer virus or other malware that could affect the operation of the Service or any related website. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.<\/p>\n PERSONAL DATA<\/strong><\/p>\n The transmission of personal data through the shop is governed by our Privacy Policy. Please read our Privacy Policy for further information.<\/p>\n ERRORS, INACCURACIES AND OMISSIONS<\/strong><\/p>\n Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order).<\/p>\n We undertake no obligation to update, amend or clarify information in the Service or on any related website, including pricing information, except as required by law.<\/p>\n PROHIBITED USES<\/strong><\/p>\n In addition to other prohibitions set forth in these Terms, you are prohibited from using the website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or local regulations, rules, laws or ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.<\/p>\n DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY<\/strong><\/p>\n We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.<\/p>\n We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.<\/p>\n You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.<\/p>\n You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (unless expressly stated by us) provided “as is” and “as available” for your use, without any representations, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.<\/p>\n In no case shall Reale Selection, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Service or any products procured using the Service. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.<\/p>\n NO HEALTH OR MEDICAL CLAIMS<\/strong><\/p>\n For legal reasons, we must inform you that the products presented here are not medical or pharmaceutical products. All information, recipes and applications offered on our website have been carefully researched and are based on an extensive body of knowledge from traditional European medicine, ethnobotanical applications, folk medicine and monastery medicine. They do not constitute any guarantee of healing. Some of the herbs and essential oils originate from old family recipes. There is no scientific evidence for these applications.<\/p>\n Product information on our website is not to be regarded as health or medical claims. It is not possible to derive any relief or improvement of a medical condition from the descriptions provided. The information provided does not constitute binding advice or consultation and cannot replace a medical examination, diagnosis or personal consultation with a physician or therapist.<\/p>\n For your safety, please note that the information provided on this website is not intended for self-diagnosis or self-treatment of illnesses or conditions. The content is incomplete and we accept no liability for its completeness. It is also not a substitute for a balanced diet.<\/p>\n INDEMNIFICATION<\/strong><\/p>\n You agree to indemnify, defend and hold harmless Reale Selection and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.<\/p>\n SEVERABILITY<\/strong><\/p>\n In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of any other remaining provisions.<\/p>\n TERMINATION<\/strong><\/p>\n The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.<\/p>\n These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our website.<\/p>\n If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and\/or we may deny you access to our Services (or any part thereof).<\/p>\n ENTIRE AGREEMENT<\/strong><\/p>\n Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.<\/p>\n These Terms and any policies or operating rules posted by us on this website constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.<\/p>\n Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.<\/p>\n GOVERNING LAW AND JURISDICTION<\/strong><\/p>\n These Terms shall be governed by and construed in accordance with the laws of Switzerland. The exclusive place of jurisdiction for all disputes arising from or in connection with these Terms is Z\u00fcrich, Switzerland.<\/p>\n CHANGES TO THESE TERMS<\/strong><\/p>\n You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.<\/p>\n CONTACT INFORMATION<\/strong><\/p>\n Questions about these Terms should be directed to: realeselection@gmail.com<\/a><\/p>\n