{"id":50462,"date":"2025-02-11T15:13:43","date_gmt":"2025-02-11T14:13:43","guid":{"rendered":"https:\/\/teasense.ch\/kundenservice\/"},"modified":"2026-05-08T19:42:19","modified_gmt":"2026-05-08T17:42:19","slug":"servizio-clienti","status":"publish","type":"page","link":"https:\/\/teasense.ch\/it\/servizio-clienti\/","title":{"rendered":"Servizio clienti"},"content":{"rendered":"

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Non vediamo l’ora di ricevere il tuo messaggio!<\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/teasense.ch\/wp-content\/uploads\/2025\/04\/Romina-und-Heidi-Reale.png” alt=”Romina e Heidi Reale di TeaSense” title_text=”Romina e Heidi Reale” align=”center” _builder_version=”4.27.4″ _module_preset=”default” width=”20%” border_radii=”on|80px|80px|80px|80px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_text_color=”#000000″ text_line_height=”1.6em” text_orientation=”center” custom_padding=”0px|||||” locked=”off” global_colors_info=”{}”]<\/p>\n

Hai domande sulle nostre miscele di t\u00e8 di alta qualit\u00e0 o hai bisogno di supporto con il tuo ordine? Forse stai cercando il t\u00e8 perfetto per i tuoi gusti? Siamo qui per te! <\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Header & Contact Form” _builder_version=”4.24.2″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.25.0″ _module_preset=”default” background_color=”#FFFFFF” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” header_4_font=”|700||on|||||” header_4_text_color=”gcid-cc026ee9-2dfb-4c5b-892b-7f86cd297fec” header_4_font_size=”14px” header_4_letter_spacing=”1px” header_4_line_height=”1.4em” custom_margin=”||10px||false|false” global_colors_info=”{%22gcid-c515c2e5-3fd0-4426-90da-e434a88a980d%22:%91%22text_text_color%22%93,%22gcid-cc026ee9-2dfb-4c5b-892b-7f86cd297fec%22:%91%22header_4_text_color%22%93}”]<\/p>\n

Il tuo contatto diretto con il team Teasense<\/h4>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” header_font=”|700|||||||” header_text_color=”gcid-0a70bcaa-1736-40e0-9723-4fb88b8b6694″ header_font_size=”68px” header_line_height=”1.2em” custom_margin=”||10px||false|false” header_font_size_tablet=”40px” header_font_size_phone=”24px” header_font_size_last_edited=”on|desktop” global_colors_info=”{%22gcid-0a70bcaa-1736-40e0-9723-4fb88b8b6694%22:%91%22header_text_color%22%93}”]<\/p>\n

Servizio clienti<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_line_height=”1.8em” text_font_size_tablet=”15px” text_font_size_phone=”14px” text_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Scrivici direttamente tramite il nostro modulo di contatto \u2013 non vediamo l’ora di ricevere il tuo messaggio!<\/p>\n

Che tu abbia una domanda sui nostri t\u00e8, desideri un consiglio o abbia bisogno di aiuto con il tuo ordine \u2013 siamo qui per aiutarti. Le tue richieste sono importanti per noi e ti rispondiamo il pi\u00f9 velocemente possibile. <\/p>\n

Non esitare a contattarci \u2013 saremo felici di aiutarti con una risposta personale e rapida. Da Teasense il servizio clienti \u00e8 pi\u00f9 di una semplice frase fatta, siamo qui per te con il cuore! <\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.0″ _module_preset=”default” background_color=”#f2f2f2″ custom_padding=”40px|40px|40px|40px|true|true” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_contact_form email=”heidi@teasense.ch” title=”Contatto” custom_message=”Modulo di contatto Pagina Servizio clienti||et_pb_line_break_holder||||et_pb_line_break_holder||%%name%%||et_pb_line_break_holder||%%Email%%||et_pb_line_break_holder||%%message%%” success_message=”Grazie per il tuo messaggio. \u2764\ufe0f ” _builder_version=”4.27.5″ _module_preset=”default” _unique_id=”b5a012d2-47c3-4931-a7f7-deb59e530344″ form_field_text_color=”#000000″ form_field_focus_text_color=”#000000″ title_text_color=”#000000″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_contact_field field_id=”Name” field_title=”Nome” _builder_version=”4.27.4″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Email” field_title=”Indirizzo e-mail” field_type=”email” _builder_version=”4.27.4″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Message” field_title=”Messaggio” field_type=”text” fullwidth_field=”on” _builder_version=”4.27.4″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][\/et_pb_contact_form][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Informativa sulla privacy<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”gcid-0a70bcaa-1736-40e0-9723-4fb88b8b6694″ custom_padding=”30px|30px|30px|30px|true|true” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|desktop” global_colors_info=”{%22gcid-0a70bcaa-1736-40e0-9723-4fb88b8b6694%22:%91%22background_color%22%93}”][et_pb_icon font_icon=”||fa||900″ icon_color=”#FFFFFF” icon_width=”32px” align=”left” _builder_version=”4.23.2″ _module_preset=”default” custom_margin=”||20px||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_icon][et_pb_text _builder_version=”4.23.2″ _module_preset=”_initial” header_4_font=”Josefin Sans|700|||||||” header_4_text_color=”#FFFFFF” header_4_font_size=”24px” header_4_line_height=”1.4em” custom_margin=”||0px||false|false” header_4_font_size_tablet=”16px” header_4_font_size_phone=”15px” header_4_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Email<\/h4>\n

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heidi@teasense.ch<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”gcid-cc026ee9-2dfb-4c5b-892b-7f86cd297fec” custom_padding=”30px|30px|30px|30px|true|true” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|desktop” global_colors_info=”{%22gcid-cc026ee9-2dfb-4c5b-892b-7f86cd297fec%22:%91%22background_color%22%93}”][et_pb_icon font_icon=”||fa||900″ icon_color=”#FFFFFF” icon_width=”32px” align=”left” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||20px||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_icon][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” header_4_font=”Josefin Sans|700|||||||” header_4_text_color=”#FFFFFF” header_4_font_size=”24px” header_4_line_height=”1.4em” custom_margin=”||0px||false|false” link_option_url=”https:\/\/teasense.ch\/it\/shop\/” header_4_font_size_tablet=”16px” header_4_font_size_phone=”15px” header_4_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Shop<\/h4>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_text_color=”#FFFFFF” text_line_height=”1.6em” link_text_color=”#FFFFFF” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n

Acquista direttamente<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Products” _builder_version=”4.23.2″ _module_preset=”default” min_height=”421px” custom_padding=”10px||12px|||” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.23.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” header_2_font=”Josefin Sans|700|||||||” header_2_font_size=”52px” header_2_line_height=”1.2em” text_orientation=”center” custom_margin=”||10px||false|false” header_2_font_size_tablet=”32px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Perch\u00e9 TeaSense?<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_line_height=”1.6em” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

Grazie per averci scelto! Non vediamo l’ora di aiutarti e offrirti i migliori momenti di t\u00e8.
Scrivici \u2013 siamo a un solo clic di distanza.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||divi||400″ icon_color=”#000000″ icon_width=”32px” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||20px||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_icon][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” header_4_font=”Josefin Sans|700|||||||” header_4_font_size=”24px” header_4_line_height=”1.4em” custom_margin=”||0px||false|false” header_4_font_size_tablet=”16px” header_4_font_size_phone=”15px” header_4_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Servizio eccellente<\/strong><\/h4>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_line_height=”1.6em” global_colors_info=”{}”]<\/p>\n

Siamo al tuo fianco per ogni domanda e ti offriamo una consulenza personalizzata su misura per le tue esigenze.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||divi||400″ icon_color=”#000000″ icon_width=”32px” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||20px||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_icon][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” header_4_font=”Josefin Sans|700|||||||” header_4_font_size=”24px” header_4_line_height=”1.4em” custom_margin=”||0px||false|false” header_4_font_size_tablet=”16px” header_4_font_size_phone=”15px” header_4_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Ampia selezione<\/strong><\/h4>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_line_height=”1.6em” global_colors_info=”{}”]<\/p>\n

Dalle miscele di t\u00e8 esclusive ai classici pi\u00f9 amati \u2013 da noi trovi tutto ci\u00f2 che il tuo cuore da amante del t\u00e8 desidera.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||divi||400″ icon_color=”#000000″ icon_width=”32px” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||20px||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_icon][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” header_4_font=”Josefin Sans|700|||||||” header_4_font_size=”24px” header_4_line_height=”1.4em” custom_margin=”||0px||false|false” header_4_font_size_tablet=”16px” header_4_font_size_phone=”15px” header_4_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Qualit\u00e0<\/h4>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_line_height=”1.6em” global_colors_info=”{}”]<\/p>\n

I nostri t\u00e8 non sono solo aromatici, ma anche di altissima qualit\u00e0 \u2013 completamente senza aromi artificiali.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”FAQ” _builder_version=”4.27.4″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.2″ _module_preset=”_initial” header_2_font=”Josefin Sans|700|||||||” header_2_font_size=”52px” header_2_line_height=”1.2em” text_orientation=”center” custom_margin=”||10px||false|false” header_2_font_size_tablet=”32px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

FAQ<\/h2>\n

[\/et_pb_text][et_pb_accordion open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” toggle_icon=”||fa||900″ icon_color=”#00463b” _builder_version=”4.27.4″ _module_preset=”default” toggle_text_color=”#00463b” toggle_font=”|700|||||||” toggle_font_size=”20px” toggle_line_height=”1.4em” body_line_height=”1.6em” toggle_font_size_tablet=”16px” toggle_font_size_phone=”14px” toggle_font_size_last_edited=”on|desktop” border_width_all=”0px” border_color_all=”#000000″ border_width_bottom=”1px” locked=”off” global_colors_info=”{%22gcid-0a70bcaa-1736-40e0-9723-4fb88b8b6694%22:%91%22icon_color%22,%22toggle_text_color%22%93}”][et_pb_accordion_item title=”Emergenza?\u26a0\ufe0f Hai urgentemente bisogno di un regalo?” open=”on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h4″ toggle_font=”||||||||”]<\/p>\n

Hai notato poco prima dell’evento che ti manca ancora un regalo per i tuoi cari o un piccolo pensiero per i tuoi collaboratori? Nessun problema, siamo raggiungibili per richieste urgenti via WhatsApp al numero 076 405 70 00<\/strong>.
Scrivici semplicemente un messaggio con la tua richiesta e ce ne occuperemo il prima possibile. Cos\u00ec sarai perfettamente preparato \u2013 anche all’ultimo minuto! <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Qual \u00e8 la nostra area di consegna esatta?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Consegniamo in modo affidabile in tutta la Svizzera<\/strong> e in Liechtenstein<\/strong>. Questo significa che, indipendentemente dalla tua posizione in Svizzera o Liechtenstein, puoi fare acquisti comodamente da noi e ricevere rapidamente le tue miscele di t\u00e8, accessori per il t\u00e8 e idee regalo.
Tieni presente che al momento non offriamo consegne all’estero. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Quali sono i costi di spedizione e i tempi di consegna per un ordine nel negozio online?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

I costi di spedizione nel nostro negozio online dipendono dal peso e dalle dimensioni del tuo ordine. Vogliamo offrirti i prezzi pi\u00f9 convenienti, quindi abbiamo stabilito le seguenti tariffe: <\/p>\n